Trust & Safety

Your security is our priority. Learn how we protect you and your transactions.

Identity Verification

All providers go through a rigorous identity verification process including government ID checks and phone verification.

Background Checks

Enhanced background screening for providers in sensitive categories. Look for the verified badge on profiles.

Secure Payments

Your payment information is encrypted and protected. We use industry-standard security protocols.

Payment Protection

Funds are held in escrow until work is approved. You're protected if something goes wrong.

Reviews & Ratings

Verified reviews from real customers. Make informed decisions based on genuine feedback.

24/7 Support

Our support team is available around the clock to help resolve any issues that may arise.

Our Verification Process

1

Phone Verification

OTP verification ensures real phone numbers

2

ID Verification

Government-issued ID verification

3

Skill Assessment

Proof of qualifications and experience

4

Background Check

Criminal record screening (where applicable)

Trust Badges Explained

Identity Verified

ID has been confirmed

Background Checked

Passed criminal check

Skill Verified

Credentials confirmed

Top Rated

Consistently excellent

Safety Tips

For Clients

  • Always communicate and pay through SkillDesk
  • Check provider reviews and verification badges
  • Use milestone payments for larger projects
  • Report any suspicious behavior immediately

For Providers

  • Never share your login credentials
  • Only accept payment through the platform
  • Complete your verification for more opportunities
  • Document your work with photos and updates

Need Help?

Our trust and safety team is here to assist you with any concerns.

Contact Support